Friends Travel, Ltd. is a newly formed New York State “S” Corporation owned and managed by Ann Torcivia, a travel professional with 25 years of experience. Joined by five other travel professionals, Friends Travel, Ltd. staff provides combined travel experience in excess of 50 years.

Ann Torcivia President of Friends Travel has been chosen as a Semifinalist in the contest for Royal Caribbean's God Mother Search. Out of 2500 nominees, Ann is in the top ten to be the next Godmother of the Liberty of the Seas.  Check out www.cruisingpower.com/libertygodmother on March 1-15 and vote for Ann

Royal Caribbean had a contest looking for the next Godmother for the Liberty of the Seas Cruise ship. They were looking for a travel agent who gave back to her community.

Asked what Godmother of the Liberty of the Seas means to Ann she says " This is a great acomplishment for me as I started giving back to the community in memory of my son Joey, and this would give his life meaning and his legacy will live on. Also It will show women everywhere that with all my disabilities and tragedy's I have had to deal with that you can accomplish anything you want if you work hard.

To provide superior service and the best packages at competitive prices.

We keep our pricing competitive by monitoring the competition, by using appropriate discounting and price-matching, and by negotiating unique value-added benefits wherever possible.

Everyone here is oriented toward customer service to an extraordinary degree. (If they weren’t they wouldn’t be a Friends’ travel agent) Our agents are skilled at assessing a customer’s expectation of price, service, environment and lifestyle, and they respond accordingly.

We have a hands-on approach to all phases of Group bookings, from making the reservations, to preparing documents, and accompanying tour groups to their destinations to make sure that everything runs smoothly. We service diverse groups, including, student groups, seniors and leisure travelers.

Professional Liability and Tour Protection: We have a $1,000,000 Errors and Omissions Policy.

Form of Payment:
We will accept American Express, Discover, MasterCard and Visa, and personal check.

Credit Card Procedure:
As long as the cardholder is the traveler and is traveling, we accept credit card information over the phone and do not require signed UCC. We require a signed UCC in all other cases.

Refunds:
Refunds are handled on a case by case basis. Check payments are refunded by check, credit card payments are refunded with a credit to the credit card.